2.3 Checking Order Status and Tracking

After placing an order, you can easily track its status through your account or using the tracking link in your confirmation email:

1. Order Status in Your Account: Log in to your account and navigate to the “Order History” section. Here, you can see all your recent purchases, including the status of each order. Orders may show as “Pending,” “Processing,” “Shipped,” or “Delivered.”

2. Tracking Link in Confirmation Email: After your order has shipped, you’ll receive a shipping confirmation email with a tracking link. Click on the link to view real-time updates from the courier, including the estimated delivery date.

3. Courier Website: Alternatively, you can go directly to the courier’s website and enter the tracking number from your shipping confirmation email. This is helpful if you want more detailed tracking information.

4. Contact Customer Support: If you encounter any issues or if tracking information hasn’t been updated, feel free to reach out to our customer support team. We’re here to help you resolve any concerns regarding your order status.

By following these steps, you can stay informed about the location and expected delivery time of your order, ensuring a smooth experience from start to finish.