4.2 Exchange Policy

We offer exchanges for certain items, based on availability:

1. Eligibility for Exchange: If you wish to exchange an item, it must be in new, unused condition. Exchanges are generally available for defective or incorrect items, though other exchanges may be allowed if inventory permits.

2. Initiating an Exchange: To exchange an item, contact our customer support team to verify availability. Once confirmed, you can follow the same steps as a return, but specify that you’d like an exchange instead. Our team will assist in processing the exchange promptly.

3. Shipping for Exchanges: In cases where the product is defective or incorrect, return shipping may be covered by us. For other exchanges, standard shipping fees may apply.

Our exchange policy ensures you receive the correct item and are satisfied with your purchase.